Exchanges Policy
We want you to look your best. If your item isn't the perfect fit, we offer a straightforward exchange process.
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How to Exchange: Contact us at contact@saintoakes.com within 14 days of receiving your order. Please include your order number and the size/colour you wish to exchange for.
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Eligibility: Items must be unworn, unwashed, and in their original packaging with all tags attached.
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Faulty Items: If you receive a damaged or incorrect item, please notify us immediately via email with photos of the issue. We will arrange a replacement at no extra cost to you, as per the Consumer Rights Act 2015.
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Processing: Once your return is received and inspected, we will ship your new item.